Expertise

Where I apply my experience

Three focus areas, each with the question I work on, my contribution and the examples that back it up.

Digital transformation

Question
Which processes, roles and responsibilities change with a new technology?
My contribution
I combine the analysis of working processes with experience in process digitalisation and project delivery.
Examples

AI adoption

Question
Which work task can AI support – and what does it take for it to actually be used day to day?
My contribution
I combine research on AI in leadership with practical experience in AI-supported learning formats.
Examples

Perspectives and solution approaches under Insights

Tools and methods

What I work with – and in which context

Not a wall of logos, but what I have actually used, with the context in which it mattered.

Generative AI
ChatGPTClaudeLLM APIsFireflies.aiAmberscriptWhisper

ContextIn research and teaching since 2024: AI-assisted analysis of 61 interviews, meeting documentation and transcription; LLM-based chatbots with API integration in the GameLOAP project.

Research and analysis
MAXQDASPSS

ContextQualitative interviews and content analysis: 61 interviews with top management and experts coded, expert selection via criteria matrix; two systematic literature reviews covering 59 publications; SPSS in smaller projects.

Collaboration and digital workplace
Microsoft 365PowerPointTeamsSlackZoomBigBlueButtonMiroConceptboard

ContextDaily collaboration with colleagues; teaching for up to 300 students per module and 30–40 professionals per MBA module; interviews with executives; workshops on project management and communication in Kigali.

Project management
TrelloMS Project

ContextGameLOAP sub-project lead in tandem, budget steered jointly; online live escape rooms with case studies from concept to classroom.

Processes and data
Document management systemsExcelVBA

ContextRoll-out of a DMS for customer files in a cooperative bank, set-up of a scanning team with filing structures and document descriptions, investment plan in Excel/VBA.

Interested in a conversation?

I am available from February 2027. I welcome conversations about roles in digital transformation, AI adoption and organisational change – on site, hybrid or remote. You can reach me by email or on LinkedIn.